Mirvac Package deal: strategic, sustainable yet on time, on budget
Mirvac is a leading, diversified Australian property group, with an integrated development and asset management capability. They have 45 years of experience in the property industry and an unmatched reputation for delivering superior products and services across our businesses.
Principally located in Australia’s four key cities of Sydney, Melbourne, Brisbane and Perth, Mirvac owns and manages assets across the office, retail and industrial sectors, with over $18 billion of assets currently under management. Their development activities allow them to create and deliver innovative and high-quality commercial assets and residential projects for our customers, while driving long-term value for our securityholders.
Challenges
Mirvac was facing a number of issues which their internal IT team required assistance with.
- A shortage of equipment including laptops. There was no stock on hand for new employees and no buffer stock. Furthermore, their current provider was unable to deliver stock on time.
- When equipment was ordered, reconciling the costs to the correct business unit and managing support requirements for the equipment was challenging to accomplish.
- Software licensing were up for renewal, and they were unsure whether their current software met their needs effectively. There was also new software on the market and wanted to consider other more suitable and cost-effective options.
- Legacy equipment previously went to e-Waste however Mirvac wanted to investigate more sustainable and innovative ways.
Note: Mirvac has Group Procurement guidelines in place allowing them to use a panel of approved suppliers, request three quotes or go to tender based on the value of the scope. Virtu is on Mirvac’s panel of preferred IT suppliers.
Solution
A range of services and solutions were recommended and implemented.
Stock Allocation
Device and equipment needs were audited based on end user requirements. Then stock was selected, purchased, and delivered to Mirvac in a timely manner.
Purchasing Portal
A purchasing portal was set up allowing appropriate Mirvac staff to order devices and equipment based on their business unit needs. This also allows Mirvac to reconcile costs to the relevant business unit and manage support for those orders.
Software Audit
An audit of the current software, a needs analysis, and a review of other software on the market occurred. A report was delivered with recommendations. Mirvac then selected the software and Virtu took the appropriate actions.
Recycling of Legacy Equipment
Equipment was removed, wiped, and then donated to disadvantaged communities. Mirvac chose not to receive a credit in return for the equipment that was donated.
Results
Stock Allocation Results
- Devices and equipment delivered on time and on budget
- There is stock on hand based on planning and recruitment drives
- Increased productivity due to the timely delivery of devices and equipment to new and current staff
- A more positive employee experience with timely delivery of devices and equipment
- The right devices and equipment for the right end user needs (for example, higher spec laptops for engineers)
Purchasing Portal Results
- Cost reconciled to correct business unit
- Support available for the right devices and business units
- Time saved and increased productivity due to automated reconciling processing
- Business units can order approved equipment saving them time
- Price locked in which assists with budgeting and reporting
Software Audit
- Software meets current needs leading to a positive end user experience
- Leveraged better deals, restructured, and transferred licenses to lower license costs
- Up to date with new software trends based on needs
- Peace of mind that the software is working for them
Recycling Legacy Equipment
- Giving back to communities and third world countries
- Hardware was wiped of sensitive information safely and securely
- Reduced e-Waste by upcycling and recycling devices and parts
- Saved space in landfill and prevented more impact on the environment
- Saved resources and energy by recycling technologies
We have been impressed with Virtu. They have always been supportive of customer engagement on our digital & technology requirements. They resolve challenges efficiently and are focused on forward planning and service improvements for our organisational needs